The MMRDA stated that the Control Room will take round-the-clock follow-up actions on complaints, and interact with various Disaster Control Agencies like the control room of MCGM, PWD, MSRDC, etc.
The state-led infrastructure development agencies such as Mumbai Metropolitan Region Development Authority(MMRDA), and Maharashtra State Road Development Corporation (MSRDC) among others have started dedicated helpline numbers for monsoon related complaints if any.
Source – Free Press Journal