Mumbai Metropolitan Region Development Authority’s (MMRDA) integrated mobility platform, Mumbai One, has recorded more than 1.04 crore ticket bookings in around 10 months, bringing multiple public transport services onto a single digital platform.
The application has registered 1,04,11,824 ticket transactions since its launch on October 8 last year. It has also been downloaded 8,16,402 times, with Android users accounting for 74% of downloads and iOS users making up the remaining 26%.
Metro services have emerged as the biggest contributor to transactions on the platform. Metro Lines 2A, 7, 2B and 9 together recorded 30,10,554 bookings, while Metro Line 1 registered 28,47,682 and Metro Line 3 accounted for 24,30,370. Combined, these services generated 82,88,606 transactions, representing nearly 80% of all tickets booked through Mumbai One.
The suburban railway network contributed another 15,70,906 ticket transactions, highlighting the platform’s growing role in bringing Mumbai’s established rail network together with its expanding Metro system.
The app has also expanded beyond Mumbai’s rail services. Navi Mumbai Metro Line 1 recorded 3,38,718 bookings. Among municipal and regional bus operators, BEST registered 1,53,323 tickets, followed by TMT with 33,706, NMMT with 16,698, MBMT with 7,553 and KDMT with 2,314.
Chief Minister Devendra Fadnavis said, “Crossing 1 crore ticket bookings in just 10 months shows how strongly commuters have embraced this integrated way of travel. By connecting suburban railway, Metro and bus services through one app, we are moving towards our vision of One MMR, seamlessly connected.”
Deputy Chief Minister and MMRDA Chairman Eknath Shinde said, “Mumbai One has achieved what integrated mobility should truly mean — different transport systems working as one for the commuter. Bringing suburban railway, Metro and municipal bus services onto a common ticketing platform is a significant achievement for MMRDA.”
Dr Sanjay Mukherjee, IAS, Metropolitan Commissioner, MMRDA, said, “I thank everyone for placing their trust in this initiative. Our objective was simple — to make travelling across different public transport systems easier through one platform. The response shows that commuters are ready for integrated, digital mobility, and it encourages us to make Mumbai One even more seamless and commuter-centric.”
Mumbai One currently brings 11 public transport operators and services together, covering Metro, suburban railway, Monorail and municipal bus networks. The platform is designed to simplify multimodal travel by allowing commuters to access different transport services without relying on multiple ticketing applications.
The growing number of downloads and transactions points to increasing adoption of integrated digital ticketing across the Mumbai Metropolitan Region.
Source: The Free Press Journal
