Mumbai residents have highlighted several civic concerns, including child labour at construction sites, recurring traffic jams, inadequate footpaths, irregular BEST bus services and delays in obtaining birth certificates. Their complaints underline the need for stronger enforcement and long-term solutions from civic authorities.
Following the rescue of three children working at a Ghatkopar construction site after a citizen raised the alarm, Cajetan Peter D’Souza called for surprise inspections to prevent exploitation. He stressed that punishing contractors alone was insufficient and urged authorities to ensure access to education for children whose parents are employed.
Piyush Gudka raised concerns about persistent congestion on Dudh Naka Road in Kalyan. He said a lane is frequently closed because of events at Durgadi Fort, including fairs, religious gatherings and festivals. The resulting traffic during peak morning and evening hours has frustrated residents and disrupted daily travel.
Meanwhile, Yogesh Sawant highlighted the absence of proper footpaths on Lazarus Road in Thane West. Despite complaints to civic officials, no action had been taken, leaving pedestrians, particularly schoolchildren, struggling to navigate the road safely.
Ravi D Baliga criticised BEST bus operations, alleging that buses often skip designated stops or halt away from footpaths because of illegally parked vehicles. He urged authorities to prevent parking within 15 feet of bus stops and penalise repeat offenders.
Delays in obtaining birth certificates also drew criticism. A concerned citizen questioned why routine applications reportedly take 25–40 days when certificates were previously issued on the same day. The complaint also raised concerns about restrictions on daily issuance, requirements for correcting existing records and the discontinuation of online access to certificates.
The report also recorded responses from authorities to earlier civic complaints. The BMC said residents could approach municipal councillors to propose a skywalk. Western Railway reported ongoing accessibility improvements for senior citizens and persons with disabilities, while the BMC said existing rules govern uncovered garbage trucks and directed residents to its online grievance portal for specific complaints.
Traffic police added that abandoned vehicles are inspected jointly with the BMC before notices are issued and vehicles are towed and auctioned if owners fail to respond.
The concerns reflect residents’ demand for safer streets, reliable transport and more responsive civic administration.
Source: Mid-day
