According to the Maha Mumbai Metro Operation Corporation Ltd (MMMOCL), 56% of ticket reservations for Metro Lines 2A and 7 are now made online, marking a significant advancement in sustainable urban transportation. This indicates a 10% decrease in the use of paper tickets in an exceptionally short amount of time, which is a substantial change from the 46% adoption rate seen only a month earlier.
In a recent social media post, MMMOCL praised commuters for adopting environmentally responsible transport habits and making Mumbai greener. The company emphasised the rising demand for its digital offerings, which include the Maha Mumbai Metro App, the Mumbai One Card (NCMC Card), and the WhatsApp ticketing feature. Since its October launch, the WhatsApp ticketing service has gotten especially positive feedback. By just saying “Hello” to the designated WhatsApp number 86526 35500 or by scanning the QR codes posted at metro stations, commuters may easily buy tickets. Paper tickets are no longer necessary thanks to this easy-to-use feature, which provides seamless ticketing for all Maha Mumbai Metro stations and lines.
The proposal by MMMOCL is in line with worldwide trends towards environmentally aware, digitally first transportation systems. The company is lowering its environmental impact and increasing accessibility to metro transport by utilising WhatsApp and other digital platforms. The growing use of digital ticketing highlights a change in commuting habits as Mumbai residents realise the environmental and practical advantages of doing away with paper tickets.
Aiming to further lessen dependency on paper tickets, MMMOCL continues to promote online reservations as part of its ambition for a greener Mumbai. Mumbai commuters’ eagerness to adopt innovation and the success of MMMOCL’s efforts are demonstrated by the milestone reached in just one month. The city’s metro system is well on its way to becoming a model for sustainable urban transport if these services are maintained to be used.
Source: Urban Acres
